Privacy policy

Privacy Policy

Last Updated: 23-06-2026

SA Edit ("we," "our," "us," or "SA Edit") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services.

By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from third-party service providers.

Information You Provide

When placing an order, creating an account, subscribing to marketing communications, or contacting us, we may collect:

Full name
Email address
Phone number
Shipping address
Billing address
Payment information
Order history
Customer support communications
Any other information voluntarily provided by you

Information Automatically Collected

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Website usage data
Referral source
Pages visited
Time spent on pages
Cookies and tracking technologies

2. How We Use Your Information

We may use your information for purposes including:

Processing and fulfilling orders
Managing customer accounts
Delivering products and services
Providing customer support
Verifying transactions
Preventing fraud and unauthorized activity
Improving website performance
Conducting analytics and business research
Sending order updates and notifications
Sending promotional communications where permitted by law
Complying with legal obligations

3. Payment Processing

SA Edit does not store complete payment card details on its servers.

Payments may be processed through third-party payment providers including payment gateways, banks, and financial institutions.

These providers maintain their own privacy and security practices, and customers are encouraged to review their policies before making payments.

4. Shopify Services

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services.

Your information may be stored through Shopify's data storage systems, databases, and applications. Shopify maintains security measures designed to protect customer data.

For additional information regarding Shopify's privacy practices, customers may review Shopify's own privacy documentation.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

Remember customer preferences
Improve website functionality
Analyze website traffic
Personalize user experiences
Measure marketing performance
Support advertising activities

Customers may disable cookies through browser settings; however, certain website features may not function properly as a result.

6. Analytics and Advertising

We may use third-party analytics and advertising tools, including:

Google Analytics
Meta (Facebook and Instagram) tools
TikTok advertising tools
Other marketing and analytics platforms

These services may collect information about your interactions with our website and advertisements.

7. Marketing Communications

With your consent, we may send:

Promotional emails
Marketing messages
Product updates
Special offers
Newsletters

Customers may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.

Operational communications related to orders and customer service may still be sent when necessary.

8. Sharing of Information

We do not sell customer personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Payment providers
Shipping and courier companies
Website hosting providers
Marketing service providers
Analytics providers
Professional advisers
Government authorities where legally required

All such disclosures are limited to legitimate business or legal purposes.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill orders
Provide services
Maintain business records
Resolve disputes
Comply with legal obligations
Enforce our agreements

Information that is no longer required may be securely deleted or anonymized.

10. Data Security

SA Edit implements reasonable technical, administrative, and organizational measures designed to protect customer information against:

Unauthorized access
Disclosure
Misuse
Loss
Alteration
Destruction

However, no internet-based transmission or electronic storage method can be guaranteed to be completely secure.

11. Customer Rights

Subject to applicable laws, customers may request:

Access to personal information
Correction of inaccurate information
Deletion of personal information where appropriate
Withdrawal of marketing consent
Information regarding how personal data is used

Requests may be submitted using the contact details provided below.

12. Children's Privacy

Our products and services are intended for individuals who can legally enter into binding transactions.

We do not knowingly collect personal information from children without appropriate authorization.

If we become aware that information has been collected improperly, reasonable steps will be taken to remove such information.

13. International Transfers

Customer information may be processed, stored, or transferred to servers and service providers located in different countries as part of operating our online business.

By using our services, you acknowledge and agree to such transfers where permitted by applicable law.