Contact information

Contact Information

Last Updated: 23-06-2026

At SA Edit, we value our customers and are committed to providing responsive, professional, and reliable customer support. If you have questions regarding your order, products, deliveries, returns, exchanges, or any other matter, our team is here to assist you.

Customer Support

Email Support

For general inquiries, order assistance, returns, exchanges, and customer service requests:

Email: info@saedit.com

We aim to respond to all email inquiries within 24–48 business hours.

WhatsApp Support

For quick assistance and order-related inquiries:

WhatsApp: +92 328 9889888

Support is available during business hours.

Phone Support

For urgent matters and customer assistance:

Phone: +92 328 9889888

Availability may vary during public holidays, promotional periods, and peak shopping seasons.

Business Address

SA Edit

Pakistan

If your business is operated online without a customer-facing retail location, you may state:

"SA Edit operates primarily as an online fashion retailer. Customer visits to our business address are available by appointment only where applicable."

Order Support

For assistance regarding:

  • Order confirmations

  • Payment issues

  • Delivery updates

  • Tracking information

  • Product inquiries

  • Return requests

  • Exchange requests

Please provide:

  • Full Name

  • Order Number

  • Contact Number

  • Details of your inquiry

Providing complete information helps us resolve requests more efficiently.

Returns & Exchanges

Customers seeking a return or exchange should first contact our support team before shipping any products.

Unauthorized returns may experience delays in processing.

Return requests should comply with our Return & Refund Policy.

Business Hours

Customer Service Hours:

Monday – Saturday

Closed on Sundays and Public Holidays unless otherwise announced.

Response times may be extended during:

  • Sale events

  • Public holidays

  • National holidays

  • High-volume shopping periods

Social Media

Customers may also connect with SA Edit through our official social media channels for updates, announcements, and product launches.

Instagram:  https://www.instagram.com/sa_editofficial/

Only communications originating from official SA Edit channels should be considered authentic.

Fraud Prevention Notice

SA Edit will never request sensitive payment information, banking passwords, verification codes, or personal security credentials through social media, email, or messaging platforms.

Customers should immediately report any suspicious communications claiming to represent SA Edit.

Customer Satisfaction

At SA Edit, we are committed to delivering quality products and exceptional customer service. We welcome customer feedback and continuously work to improve our products, services, and overall shopping experience.

For any questions, concerns, or feedback, please contact our customer support team using the information provided above.